Field Technician (Ireland Based)

Role Purpose

• Provide pre-installation technical specification and system schematics to customers
• Enable & support the successful coordination of enquiry, specification, quotation, delivery, installation and handover of MSite products to customer sites throughout Ireland
• Provide point of installation familiarisation training to customers / end-users
• Be a local point of communication between the client/end-users and account managers
•  Develop Ireland specific delivery methodology in conjunction with UK Operations Manager

Key Responsibilities

• Providing advice on deployment/installation best practice
• Responsible for servicing, maintaining and emergency repairs (when required) of equipment situated at customer sites
• To act as a single point of contact for key accounts, ensuring seamless installation and integration
• Arrange regular follow-up meetings with clients post ‘Go-Live’
• Frequent travel across whole of Ireland 
• Maintaining up-to-date knowledge of the Ireland Construction industry and the alignment of MSite products

Qualifications - Expert in the installation of access control and CCTV hardware 

• Qualification In domestic level electrical installations
• Qualification in an Electronic Engineering related discipline
• Full clean driving license

Experience 

Essential

• Minimum of 2 years’ experience in a similar Role

•  Fully experienced in training, installation local networking of machines

•  Professional, discreet and confidential approach to all activities

Desirable

• Methodical/logical approach to work
• Excellent organisation/prioritisation skills with a varied and diverse workload
• Enthusiastic, energetic and proactive approach

Personal Attributes

• Confident, friendly and outgoing personality
• Hard working but able to ask for help when required