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Field Technician (Ireland Based)

Role Purpose

  • Provide pre-installation technical specification and system schematics to customers
  • Enable & support the successful coordination of enquiry, specification, quotation, delivery, installation and handover of MSite products to customer sites throughout Ireland
  • Provide point of installation familiarisation training to customers / end-users
  • Be a local point of communication between the client/end-users and account managers
  •  Develop Ireland specific delivery methodology in conjunction with UK Operations Manager

Key Responsibilities

  • Providing advice on deployment/installation best practice
  • Responsible for servicing, maintaining and emergency repairs (when required) of equipment situated at customer sites
  • To act as a single point of contact for key accounts, ensuring seamless installation and integration
  • Arrange regular follow-up meetings with clients post ‘Go-Live’
  • Frequent travel across whole of Ireland 
  • Maintaining up-to-date knowledge of the Ireland Construction industry and the alignment of MSite products

Qualifications - Expert in the installation of access control and CCTV hardware 

  • Qualification In domestic level electrical installations
  • Qualification in an Electronic Engineering related discipline
  • Full clean driving license

Experience 

Essential

  • Minimum of 2 years’ experience in a similar Role

  •  Fully experienced in training, installation local networking of machines

  •  Professional, discreet and confidential approach to all activities

Desirable

  • Methodical/logical approach to work
  • Excellent organisation/prioritisation skills with a varied and diverse workload
  • Enthusiastic, energetic and proactive approach

Personal Attributes

  • Confident, friendly and outgoing personality
  • Hard working but able to ask for help when required