Field Technician (Ireland Based)
Role Purpose
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Provide pre-installation technical specification and system schematics to customers
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Enable & support the successful coordination of enquiry, specification, quotation, delivery, installation and handover of MSite products to customer sites throughout Ireland
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Provide point of installation familiarisation training to customers / end-users
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Be a local point of communication between the client/end-users and account managers
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Develop Ireland specific delivery methodology in conjunction with UK Operations Manager
Key Responsibilities
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Providing advice on deployment/installation best practice
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Responsible for servicing, maintaining and emergency repairs (when required) of equipment situated at customer sites
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To act as a single point of contact for key accounts, ensuring seamless installation and integration
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Arrange regular follow-up meetings with clients post ‘Go-Live’
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Frequent travel across whole of Ireland
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Maintaining up-to-date knowledge of the Ireland Construction industry and the alignment of MSite products
Qualifications - Expert in the installation of access control and CCTV hardware
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Qualification In domestic level electrical installations
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Qualification in an Electronic Engineering related discipline
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Full clean driving license
Experience
Essential
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Minimum of 2 years’ experience in a similar Role
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Fully experienced in training, installation local networking of machines
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Professional, discreet and confidential approach to all activities
Desirable
- Methodical/logical approach to work
- Excellent organisation/prioritisation skills with a varied and diverse workload
- Enthusiastic, energetic and proactive approach
Personal Attributes
- Confident, friendly and outgoing personality
- Hard working but able to ask for help when required