Welcome to MSite Support
We’re here to help you get the most out of MSite, your all-in-one workforce management solution. Whether you're new to MSite or an experienced user, this portal is designed to provide you with the support and resources you need to keep your construction site and operations running smoothly.
Explore our comprehensive knowledge base, access troubleshooting guides and how-to videos, and find answers to frequently asked questions. Our dedicated training team is also available for bespoke online or on-site training to provide a more personalised experience.
Let’s make managing your workforce simpler, safer, and more efficient.
Choose your path and discover how we can help you
Training
Learn the basics and advance your skills to maximise the MSite system.
Support
Got a question or request? We can help by phone, video call or email.
Sales
Reach out to your existing account manager for personalised support.
Having trouble logging in to MSite?
The guide below shows how to log in using the new layout:
Get Workforce Support
Build knowledge of the MSite system to maximise your team's potential
Save Time & Money
Trained workers using MSite streamline site operations, reducing manual admin tasks and saving costs.
Enrich your Social Value Reporting
Trained workers help capture accurate data on local employment and diversity, making social value reporting straightforward and impactful.
Mitigate Modern Slavery
Ensure only legitimate workers access your site, strengthening compliance and ethical standards.
Reduce Risk and Errors
Trained workers help reduce human error and ensure only qualified personnel are perform high-risk tasks, lowering accident rates.
Raising Site Standards
Enable real-time monitoring of compliance. Well-trained workers help maintain high site standards and adherence to protocols.
Improve your Sustainability
Trained workers using MSite adopt paperless workflows, reducing site’s carbon footprint and supporting sustainability targets.
Meet the Training Team
Training Guides
Live Demonstrations
In-person Training
Training Guides & Videos
Our training team is here to make your learning journey smooth and enjoyable. They put a lot of thought into creating training programs that are not just informative, but also easy to follow. From step-by-step tutorials to interactive courses, they’re all about helping you get the most out of our solutions. Get to know the friendly faces behind your training and see how they’re always working to make your experience the best it can be.
Live Training Sessions
Our Live Training Team is here to bring learning to life with interactive video conferencing sessions and real-time demonstrations. They’re passionate about providing hands-on support, guiding you through our solutions step by step. Whether you’re joining a group session or scheduling a one-on-one demonstration, the team makes sure every training is engaging and tailored to your needs. Our training team are here to help you at every step of the way.
Personalised, on-site, tailored, in-person training
Our On-Site Training Team is all about bringing personalised learning directly to you. Whether it’s a hands-on workshop or a site visit, they’re dedicated to providing in-depth, face-to-face training tailored to your needs. With a focus on practical demonstrations and real-world application, they make sure you and your team feel confident and supported. Get to know the experts who go the extra mile to deliver an engaging, effective training experience right where you need it.
About the team
40 Years Combined Experience...
With nearly 40 years of combined experience, our MSite training team, led by our Training Manager and Customer Success Trainer, brings unparalleled expertise to every session. From hosting large-scale online training and inductions for sizable groups to providing bespoke, one-on-one in-depth sessions, we ensure that every client receives the personalised attention needed to master the MSite system with confidence and efficiency.
Engaging Training
Our training team is committed to delivering an engaging and interactive learning experience. Through practical, hands-on sessions focused on everyday tasks, we ensure you gain full confidence in utilising the MSite system to its fullest potential, maximising its value for your operations.
Training Hub
Committed to excellence, our training team continually updates and refines our learning content to ensure it remains relevant and effective. Whether introducing new products, addressing frequently asked questions, or incorporating feedback from training sessions, they are dedicated to providing valuable guides and videos that support and enhance the customer learning experience.
FAQ's
Do I need an account to access the MSite Training Hub?
No, the MSite Training Hub is open for anyone to access it.
How do I book a training session?
Click here to enquire. (link)
Can I access the training material on my phone?
Yes. The Training Hub website is accessible from both PC and mobile devices.
How long are the online training sessions?
Most online sessions are booked in for 1 hour. However, bespoke sessions can be booked.