Sales Administrator

What does a Sales Administrator do?

• Manage communications, ensuring that the Account Managers emails are dealt with swiftly and professionally and ensuring their calendars remain up to date at all times.
• Manage the Salesforce (CRM) accounts for the Account Managers, this will include preparing quotes, processing POs, handovers, pipeline management, forecasting and activity calendar.
• Providing proactive administrative support e.g document preparation, team expenses and travel bookings, etc.
• Provide exceptional customer service on behalf of the Account Managers when requesting pipeline updates and dealing with customer queries.
• Review of internal reports from e.g. Data Team, Finance Team etc
• Arranging internal monthly Account Meetings, collating data, coordinating with other departments, attending meetings, taking minutes, capturing and distributing of actions.
• Arranging Customer Governance Meetings, collating data, coordinating with other departments to build PowerPoints, attending meetings, taking minutes and capturing distributing actions.
• Represent Account Managers in internal meetings when the Account Manager is unavailable due to site visits or annual leave.

How to stand out

Experience